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Home / Social Media

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— January 26, 2018

We all agree that the way of buying has changed in recent years. From the physical stores, he soon moved to online commerce, which allows him to acquire a wide range of products from home. But the commerce in the network has gone a step further and has become interactive, thanks in part to the rise of […]

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  • 63% of companies say that social media will generate benefits for their businesses

    — January 12, 2018

    From Twitter to Facebook via YouTube or Foursquare, the use of media and social networks seems to be the most important marketing concept currently. However, the big question that companies ask themselves is they really good for something? Are social networks effective?

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  • 10 Tools to find and meet your audience on Twitter

    — December 6, 2017

    Every second 11 accounts are created on Twitter, the social network of the jorgeos already has 500 million users. Among this vast mass of profiles, do you know how your followers are? How can you find those whose interests match yours? Here are some useful tools that will allow you to separate the gold from the straw:

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  • Humor, a great resource to generate engagement in Social media

    — November 24, 2017

    A little humor never hurts, and less in these times, right? It is clear that we all like to let out a smile, or, why not, a laugh from time to time, and if it is at work, a simple laugh makes us work more bearable, especially when we are overloaded with work.

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  • 10 tips to gain customer trust in social media

    — September 16, 2017

    It is fundamental for the brands themselves, and for us as professionals, to count on the approval of their audience, their community. Customers need to feel confident that they can trust the brand, and it is up to them to decide whether to give the brand that trust or not, based on how the brand behaves […]

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  • 13 Tips for using Twitter as a tool for customer service

    — September 1, 2017

    The adaptation of social networks by users continues to increase, Roland Berger Strategy Consultants’ “Changing the Game” Report shows that the top 15 social networks have 1.4 billion users.

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  • 10 ways to lose your reputation due to poor management of social networks

    — January 11, 2018

    Still today there are companies that underestimate the great power of social networks, ignore their effectiveness as a communication channel between the brand and its customers. As a result, some organizations suffer serious online reputation crises, a situation that occurs more often than we think. Here is a list of the most common situations that we can […]

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  • Social Media: A visible transparency in media and companies

    — November 30, 2017

    Transparency, a value so intangible but at the same time, so visible. We have always used this word to describe a sincere and trustworthy person. We also use this term to define the credibility of a company or means of communication. How many times have we not heard the expressions “The transparency of a company” or “This person […]

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  • USA vs Europe: A Power Duel in the Social Media Field

    — October 20, 2017

    No one questions the fact that in certain sectors, such as marketing, Americans set the standards and are the pioneers that set the way, but, as we all know, Americans and Europeans are very different in every way, from thinking to the needs they want to cover, as well as how to do it.

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  • Everything you need to know about social media monitoring

    — September 14, 2017

    It is undeniable that opening a brand to social media exposes it to public dimensions until recently unknown. But not by working an active presence in social media brand image will be eroded. This is a myth that is worth being eliminated once and for all and on which social media monitoring can give you a lot of light.

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