ATG, the leading provider of e-commerce solutions, today announced the results of a consumer survey that analyzes the perceptions and preferences of buyers towards live online help services, such as Click to Call and Click to Chat, when buy online With the Christmas shopping period just around the corner, the results of the survey offer retailers […]
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Electronic commerce reached a new record of business volume during the second quarter of 2009, of 1,435.1 million dollars, representing an increase of 1.4%, according to the latest electronic commerce report of the Telecommunications Market Commission.
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E-commerce reports around 160,000 million dollars a year to companies in the United Kingdom. However, some companies are losing a significant of their sales and revenue potential due to shortages and the neglect of their customer service.
Continue Reading ...Do you want your blog to be at the top of Google? Do you want to increase the number of visits? Any person or company that has a blog wants to have a large number of visits, we all want to be read and offer the world our articles, products, ideas or thoughts. We show you the steps […]
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There is nothing more frustrating for a customer than checking the lack of attention to their needs, breaches in after-sales service, delivery times, deficiencies in product quality and lack of confidence in the company With the growth of the Internet, the consumer Dissatisfied expresses his anger at the new digital avenues and the harmful effect […]
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Social Networks are a perfect channel to get our message to many people, but it is necessary to have something important or interesting to say for it. In many occasions, when we write a post or launch a tweet we do not get the desired response, we can not hook the audience, even having something […]
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Consumers increase their spending on online purchases compared to traditional commerce. According to a new study developed by Deloitte in the United Kingdom, the multichannel consumer, that is, the one who buys their products both in traditional stores and through the Internet, by catalog or by telephone, spends 82% more than the one that only […]
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The whole world is focused on the care and maintenance of the environment, pending major international decisions. However, many of the ecological measures are closer than we think. In these days that the Mobility Week is celebrated, the Internet, for example, has become one of the means that can most help the Environment, today in this sense. We […]
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Companies have been emphasizing for some time the importance of relevant content in order to achieve a relationship with their consumers. The production and distribution channels that have been launched in recent years have given the reason to this idea of quality content, which now has new investments and also renewed ideas.
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You’ve been noticing a slight decrease in the number of interactions on Twitter for several days, your Facebook wall is becoming more inactive and the comments on your blog have been spaced out in time to almost disappear. Today you check with some discomfort that your index of online relevance has lost entire … You do […]
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