Why VoIP is better than traditional telephony

The technology behind traditional landline phones has hardly changed over the last century, with the system dependent on copper wire to transmit speech from one place to another. But the internet is now changing the way that we conduct our phone calls too, with VoIP (Voice over Internet Protocol) gaining ground, thanks to the additional benefits that the technology offers.

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According to a recent report by the BBC, more than half of US households no longer have a landline telephone at all. The UK still lags behind, but this is almost certainly down to the fact that a landline contract is usually required for connection to broadband in this country. When this situation changes, we are likely to forgo our landlines and switch to VoIP for the majority of our phone calls.

Businesses are increasingly choosing VoIP technology when updating their phone systems, as the systems offer greater benefits than their analogue counterparts, including the following:


VoIP is much less expensive to set up and maintain than traditional telephony systems. Very small businesses could easily set up their own systems, but for larger organisations there are specialist businesses, such as https://www.idtexpress.com/, a wholesale VoIP termination provider, who will create a bespoke solution for your exact needs.

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Accessibility and mobility

VoIP allows users to log in to their business phone network from any internet-enabled device. This allows employees to access their work telephone system from their smartphones, for example, even when they are away from the office, making it easier than ever before to stay in touch. The only requirement is for internet connectivity.

Easy to install

Because VoIP works via existing cabling for IT, it is simple and cheap to set up and run. A reduction in wiring reduces fire risks, whilst the easy scalability allows for modifications and additional components with minimum disruption.

Enhanced functionality

Landlines offer only minimal features, but VoIP is not subject to the same restrictions, with new features and functions becoming available all the time. Because it uses digital technology, the system offers a host of additional features, including unlimited extensions, for example, which make it particularly attractive to business users. Using IT cabling, VoIP is capable of transmitting data as well as voice messages, making it ideal for sending faxes and for hosting web conferences.

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