The world of social networks has revolutionized many aspects of the daily life of consumers and also of companies of all types of industries and sectors, especially those related to tourism and travel. To deepen on this aspect, the hotel chain of the United Kingdom “Four Pillars Hotels”, has developed an interesting infographic in which […]

Social Media has taken the lead of new means of communication between organization and consumer. We witness an incessant growth of organizations that enter the 2.0 world to interact with current and potential clients. No one is indifferent to such a revolutionary element and everyone succumbs to its charms.

Gamification may be a term unknown to many (approximately 34% of new technology professionals surveyed do not know it) but more and more people know that when talking about it, it refers to a marketing strategy consisting of introduce mechanisms of the game in environments outside the game. Something that can be achieved by applying gamification […]

Many a business have experienced problems because they did not understand how important their reputation is. The advice below will help you keep them using the best reputation clean. Do what it takes to satisfy unhappy customer happy. Turning a customer’s negative experience into good one will show customers that you do care. It’s even […]